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Refund & Exchanges

CAN I RETURN OR EXCHANGE MY ONLINE PURCHASE?

Purchases from myUglySweaters.com have a no exchange or return policy. All sales are final. All of our items are shipped with a tracking code to ensure they arrive safely and on time!

As well, we guarantee that all items will arrive before Christmas! Rest assured knowing you will get your order in time! Once your item has shipped simply enter the tracking number to stay up to date with your shipment!

REFUNDS ARE ONLY ISSUED DUE TO A DEFECTIVE OR DAMAGED PRODUCT.

Due to the nature of our business and the brands we work with to bring all of our amazing customer's great deals, all sales are final (no refunds).
ALL CUSTOMERS ARE RESPONSIBLE FOR THE CORRECT COLOR AND SIZE.
If you have ordered the wrong color and received the wrong color. That is the customer's liability.

If you are shipping an item over $10 for a return, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.